Privacy Notice

Last updated: December 9, 2025

1. Introduction

Welcome to Lahaina Lele (“we”, “us”, or “our”). We are committed to protecting your personal information and respecting your privacy. This Privacy Notice explains how we collect, use, and safeguard your information when you visit or make a purchase on lahainalele.com.

By using our website, you agree to the practices described in this notice.

2. Information We Collect

2.1 Information You Provide to Us

We may collect the following information when you interact with our website:

  • Account Information: name, email, password

  • Order Information: billing address, shipping address, phone number

  • Payment Information: processed securely via third-party payment providers (we do not store full credit/debit card details)

  • Customer Support Information: any messages or inquiries you submit

  • Marketing Information: your preferences if you subscribe to our newsletter

2.2 Information Collected Automatically

When you browse our website, we automatically collect:

  • IP address

  • Browser type and device information

  • Pages viewed and time spent

  • Purchase activity

  • Cookies and similar tracking technologies

2.3 Cookies & Tracking Technologies

We use cookies for:

  • Website functionality (e.g., keeping items in your cart)

  • Analytics to improve our store experience

  • Marketing and personalized product recommendations

You can manage cookie preferences in your browser settings.

3. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate order updates

  • Create and manage your customer account

  • Provide customer support

  • Send promotional emails or product updates (if you opt in)

  • Improve website performance and customer experience

  • Detect and prevent fraud

  • Comply with legal obligations

4. Sharing Your Information

We may share your information with:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping and delivery partners

  • Customer support tools

  • Marketing and analytics providers (e.g., Google Analytics)

  • Website hosting and IT service providers

We do not sell your personal information.

All third-party service providers are required to handle data securely and only for the purposes we specify.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Correct or update your information

  • Request deletion of your data

  • Object to marketing communications

  • Withdraw consent

  • Request a copy (data portability)

You can exercise these rights by contacting us at [Your Contact Email].

6. Data Retention

We keep your information only as long as needed to:

  • Process orders

  • Provide customer support

  • Meet legal and accounting obligations

After this, your data is securely deleted or anonymized.

7. Data Security

We take reasonable technical and organizational measures to protect your data, including:

  • Encrypted website connections (HTTPS)

  • Secure payment processing via trusted third parties

  • Access controls and monitoring

However, no online transmission is completely secure.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their privacy notices.

9. Children’s Privacy

We do not knowingly collect information from children under 13 (or relevant legal age). If we become aware that we have collected such data, we will delete it.

10. Changes to This Privacy Notice

We may update this Policy from time to time. Changes will be posted on this page with an updated date.

11. Contact Us

If you have any questions about this Privacy Notice, please contact us:
Email: info@buchanandesign.com